Privacy Policy
Black Sheep Wellbeing
Black Sheep Wellbeing is committed to protecting your privacy and handling your personal information with care, respect, and transparency.This policy explains what information is collected, how it is used, how it is stored, and your rights under UK GDPR and relevant professional guidance.Last updated: 15/06/2026
1. Who I Am
Black Sheep Wellbeing Ltd
44 Holgate Crescent, Hemsworth, WF9 4NG
Company Number: 16167761
ICO Registration: 00014426800
Email: info@blacksheepwellbeing.com
2. What Information I Collect
I only collect information that is necessary to provide counselling services and operate the practice safely and effectively.This may include:NameContact details (email address, phone number)Information shared during sessionsBrief clinical notesPayment information (processed securely by third-party providers; not stored by me)Basic website usage data (cookies and analytics, where applicable)I do not collect unnecessary personal data, and I do not sell or share your information for marketing purposes.
3. How Your Information Is Used
Your information is used to:Provide counselling and wellbeing supportManage appointments and communicationMaintain appropriate clinical recordsProcess paymentsMeet legal, professional, and regulatory obligations (including BACP, ICO, and HMRC requirements)Your information is only used for the purpose it was collected.
4. Lawful Basis for Processing
Under UK GDPR, I rely on the following lawful bases:Contract – to provide the counselling services you requestLegitimate interests – to operate and manage the service safely and effectivelyLegal obligation – for record keeping, safeguarding, and financial requirementsConsent – where you choose to share optional information or communication preferences
5. How Your Information Is Stored
Your information is stored securely using password-protected systems and secure electronic devices in line with UK GDPR requirements.
Retention periods
Clinical notes: retained for 7 years (clinical, legal, and insurance requirements)Financial records: retained for 6 years (HMRC requirements)Contact details: retained only as long as necessary for communication Emails/messages: retained only as long as necessary for clinical or administrative purposes
After these periods, data is securely deleted or destroyed.
6. Sharing Your Information
Your information is treated as confidential and will not be shared with third parties unless one of the following applies:
You give clear and informed consent
I am legally required to share information (for example, a court order or legal obligation)
There is a serious risk of harm to you or someone else
There are safeguarding concerns relating to you or another person
Professional supervision is required (in anonymised form only, in line with the BACP Ethical Framework)
Safeguarding & Safety
In line with legal and ethical responsibilities, there may be rare situations where I need to share information if there is a serious risk of harm to you or others, or where I am legally required to do so.
Where it is safe and appropriate, I will aim to discuss this with you before any action is taken.
I will always limit any information shared to what is necessary and relevant.
7. Your Rights
Under UK GDPR, you have the right to:Access the information held about youRequest correction of inaccurate informationRequest deletion (where applicable)Restrict or object to processingRequest a copy of your dataWithdraw consent where consent is the lawful basisTo exercise any of these rights, contact:
info@blacksheepwellbeing.com
8. Cookies & Website Data
This website may use cookies or analytics tools to improve functionality and understand how visitors use the site.You can manage or disable cookies through your browser settings at any time.
9. Contact About Your Data
If you have any questions or concerns about how your data is handled, please contact:Black Sheep Wellbeing
info@blacksheepwellbeing.comIf you remain unhappy with the response, you may contact the Information Commissioner’s Office (ICO): www.ico.org.uk
10. Updates to This Policy
This policy may be updated from time to time to reflect changes in law, professional guidance, or practice requirements.The most recent version will always be available on this page.